Return Policy
Return and Refund Policy
At FreshVitals, we stand behind the quality of our digital products and services. If you’re not satisfied with your purchase, our return and refund policy ensures a fair resolution.Eligibility for Returns/Refunds
Digital Products:
- Refunds are only available if the product is proven to be defective or inaccessible due to technical issues caused by us.
- Requests for refunds must be made within 7 days of purchase.
Membership Subscriptions:
- Refunds for memberships are offered if no significant benefits or content have been accessed within the first 3 days of subscription.
- Partial refunds for the unused period of memberships are not available.
How to Request a Refund
- Email us at contact@freshvitals.in with:
- Your order number.
- A brief explanation of the issue.
- Our team will review your request and respond within 3-5 business days.
Exceptions
- Refunds are not available for accidental purchases or if the product is downloaded/accessed without any technical issues.
- Promotional or discounted products are non-refundable.